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Customer Reviews

Based on 35 reviews
63%
(22)
37%
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Gabriel Crespo
Exceptional Quality and Outstanding Customer Service: A Must-Have At-Home Sauna!

I recently purchased this at-home sauna, and I couldn't be more pleased with my decision. From the moment I unpacked it, I was impressed by the high-quality Natural Canadian Hemlock wood construction. Not only does it look beautiful, but it also serves as an excellent heat insulator. The tempered glass adds a reliable longevity.

The far infrared spa benefits are simply amazing. I've noticed a significant improvement and its also helped alleviate some joint pain and muscle soreness. The entertainment system is equipped with two good quality speakers, allowing me to relax with my favorite music or shows while enjoying the sauna. The Bluetooth connectivity is seamless and hassle-free. I even connected it to my TV which I view through the front window to get sports and news audio into the sauna (smart design).

What really stood out to me was the exceptional customer service. The support team was incredibly responsive and courteous throughout the entire process. They provided clear instructions for next steps and were always available to answer any questions I had. Plus, their 7-year after-sales service gives me peace of mind knowing I'm covered for years to come.

The sauna's design is compact and efficient, making it perfect for any space. The 800W infrared carbon heating panels are energy-efficient and environmentally friendly, providing consistent and adjustable heat. The automatic temperature adjustment and control system ensure a comfortable and customizable experience every time. And it feels much larger than it looks from the outside -- thanks to the front window and full panel glass door. Another benefit is that it heats up quickly too. in a 65 degree space, It got to 140 degrees in about 10 minutes.

I highly recommend this at-home sauna to anyone looking for a high-quality, easy-to-use, efficient, space-saving and effective sauna experience. The product itself is outstanding, and the exceptional customer service makes doing business with them a true pleasure.

I was skeptical at first and now I'm a believer...

S
Shaleia
It's a Little Treasure

Two months in and not a criticism in sight! What an easy set up for this beautifully built and excellently priced structure. Just like almost everyone has reported, it arrived rapidly and well packaged... and Outexer CS is right on the ball. They are prompt with requested information and very cordial.

My bedroom has just the right-sized nook and it fits perfectly. The features are solid: great speakers with instant blue tooth connectivity; good reading light; fast heat-up time and so far my 5 days a week for 40 minutes each hasn't jacked up the electricity bill noticeably. It's fantastic that it just plugs into a regular wall socket.
Outexer infared saunas are comfortable but need a backrest for maximum comfort and relaxation, and OUTEXER has a well made wooden backrest which makes the experience even more enjoyable. If you've bought the sauna already, get in touch with Customer Service! If you are ordering it, ask them to tell you how to add one when you buy your sauna.... which should be now... since it's November and getting cold. This is the perfect House Holiday gift! You can't go wrong with Outexer. ENJOY!!!

A
Alex Salinas
As advertised!!

I bought this for a gift to myself for Christmas in order to 10x my health journey. I already fast 18-24 hours at a time and go to the gym. It takes about 15 mins to reach 140. I stay in for 30-35 minutes a session. It took about 25 mins to set up by myself and part of that was just being overly cautious. The pieces fit to perfection and I have no regrets. I clean it after each use using 1/2 Cup of Vinegar with 2 cups of water mix with lemon essential oil. I leave the door open when not using and let it run for 30 mins idle once a week as directed, sometimes before I get in. No complaints. I’m 5’9 1/2 and about 170. It’s snug fit but perfect for just sitting. Im considering getting a back support

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Anthony D. Sumbry
This One Works for Me

First arrived on time in fact 1 day early. Assembly easy and only need one person. It is very sturdy, enough room for one person, it also reaches desired temperature in a short time. I highly recommend this sauna.

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Christopher R Perez
Great sauna

Love this thing. Use it daily! Great sauna for the price. Easy to put together alone. I’d opt for the little bigger one though next time. Worth it 100%

Welcome to Outexer

Best Birthday Gift🎁

2-Year Warranty

30 Days Return and Exchange

Welcome to Outexer

Best Birthday Gift🎁

2-Year Warranty

30 Days Return and Exchange

Welcome to Outexer

Best Birthday Gift🎁

2-Year Warranty

30 Days Return and Exchange