We strive to maintain our stock levels in line with demand. However, from time to time we may become out of stock of a certain product. If one of our products is out of stock, please feel free to send us a message and we'll make sure to let you know when you will be able to order it again.

Our sauna has only far infrared. Far infrared are the most widely used in saunas. Far-infrared (FIR) are mainly used to treat soft tissue injuries that are more superficial and insensitive to thermal stimulation, such as superficial contusions and injuries to thinner parts of the soft tissue. Far-infrared is the closest of the wavelengths to the infrared heat given off by our own body. Far infrared waves penetrate into our body and activate the sweat glands. FIR resonates with your own body’s heat generation, allowing for deep heat and raising your core body temperature.

Most Outexer saunas operate with a 60Hz / 120V / 15A universal power supply, ensuring easy installation and compatibility with standard home electrical outlets. The power cord for these models is 3 meters (10 feet) in length for convenient placement.

For larger models like the HK3-1, HY5, and T-52D2, which require higher power output, a 60Hz / 120V / 20A power supply is needed. These models are designed for safe operation on a 110V-120V circuit, but for optimal performance and safety, we recommend using a 30A circuit breaker.

The frame of the sauna is divided into 6 wooden boards assembled, respectively front and back, left and right, top and bottom boards, motor equipment and carbon heating panels and glass are installed on the boards.

You just need to put all the boards together in the order according to the instructions and plug in the circuit connectors between the boards and you are ready to use.

A strong person could install most infrared saunas alone. But two people can do it much more easily if they work together.

According to the honest feedback from customers, they will be installed in 20-30 minutes, we are very proud of the ease of installation.

The 149℉ limit is an ETL safety standard built into the control panel. The 149℉ setting is perfect for prolonged infrared therapy sessions (up to 60 min.) while also taking user safety into account.

The temperature shown on the control panel represents the surface temperature of the infrared heating plate. If it displays 149°F, the actual room temperature may have reached 180°F. However, this is also dependent on the initial ambient temperature.

Ignoring the environment, the rate at which the sauna heats up is directly related to the power of the heating panels, but inversely related to the room of the sauna space. As a general guideline, it typically takes around 20 minutes to heat up from room temperature to 149 degrees Fahrenheit. However, if we consider the current temperature conditions, it will only take 15 minutes on a hot summer day and can take up to 30 minutes on a cold winter day. Additionally, the frequency of opening the door affects the temperature inside the sauna.

We prioritize your health and safety by equipping our saunas with ultra-low EMF heaters. Our models, including HK1, HK2, HK3, HY5, and T-59C3, feature EMF readings between 0.1 to 1.0mG, ensuring a safe and worry-free sauna experience.

For other sauna models, EMF levels may range between 10 to 30mG, which is comparable to everyday electronic devices such as cell phones. This level of non-ionizing radiation is far below the 100+ mG readings found in many traditional sauna brands, making Outexer saunas a safer choice for long-term use.

Yes, it can, as long as the top and interior don't get wet. Humidity has very little impact on the sauna, and if you can open the sauna weekly and let the heating panels work, this will prevent the moisture from deteriorating the appliances and wood.

Outdoor saunas have even less impact because of the added water barrier and the sealant on windows.

When selecting between the HK1 and HK2, you’ll notice key differences in material and design. The HK2 is crafted with premium Hemlock wood and does not include a heated front door, making it an excellent option for placement under a patio or covered outdoor space. Hemlock is naturally durable and stable, ideal for varying humidity levels. Additionally, the absence of a heater on the front door prevents moisture buildup, enhancing longevity.

If you prioritize full-body heat coverage, the HK1 is a great choice, as it features an extra heating panel on the front door, ensuring a more immersive sauna experience.

Understanding Sauna Wood Types in Outexer Models
At Outexer, we carefully select high-quality woods to ensure durability, efficiency, and aesthetics. Our saunas are crafted from Fir, Basswood, Hemlock, and Red Cedar, each offering unique benefits. Based on durability rankings, the order is as follows:

🔹 Red Cedar = Mahogany > Basswood > Fir

All of our sauna models are engineered to withstand harsh weather conditions, including heavy storms and snow. However, Basswood, Mahogany, and Red Cedar offer superior resistance to heat and moisture, reducing the risk of warping or cracking over time.

Wood Type Breakdown: Which One Is Best for You?
✅ Fir
Fir is a softwood, but it is relatively strong and durable. It has a light color with tight knots, giving it a rustic, natural appearance. Fir is well-known for its stability and resistance to decay, making it a great choice for outdoor saunas.

✅ Basswood
Basswood is a hardwood, heavier than Fir, with a pale yellow to light brown color and a fine, even texture with minimal knots. Our durability testing has shown that Basswood is highly stable, cost-effective, and ideal for long-term sauna use. Additionally, it is hypoallergenic, making it a great choice for individuals with sensitive skin.

✅ Mahogany
Mahogany is a dense hardwood with a rich reddish-brown color, known for its exceptional durability, strength, and resistance to decay and insects. It is considered a luxury wood option and is ideal for those looking for a high-end, long-lasting sauna.

✅ Red Cedar
Red Cedar is one of the most durable sauna woods, thanks to its natural oils that protect it from decay, rot, and insect damage. It features a distinctive reddish-brown hue and emits a pleasant aroma, enhancing your sauna experience.

Which Sauna Wood Should You Choose?
The choice of wood depends on your personal preference, budget, and sauna placement.

If you want maximum durability and resistance, Red Cedar or Mahogany are ideal.
If you prefer a lightweight and cost-effective sauna, Basswood is a great option.
Fir and Hemlock offer a balanced mix of durability, affordability, and aesthetics, making them a popular choice for outdoor saunas.
Regardless of your choice, Outexer saunas are designed to last, ensuring a premium and rejuvenating sauna experience for years to come.

We use a nonchemical furniture-grade glue that's applied in between the wooden slats. Due to the nature of our products, it's important we use glue that will not off-gas.

The dimensions of each model are different, find the dimensions in the Main Picture and Dimensions of the Product Page of your preferred sauna.

Except for the Airy series steam saunas can not be placed on the carpet, all other infrared saunas can.

If you sit on a towel while you’re using it, place a towel on the floor, and wipe off your sweat with another towel. You should never have to clean your saunas. Just wash the towels between sessions.

It is also not necessary to clean the exterior of the sauna. Our sauna not only undergoes a thorough electrical inspection before being packed and shipped, but we also apply a thick water-based protective film and wood wax oil to the exterior. This is especially important for outdoor saunas to protect the wood and prolong its lifespan. Avoid rubbing the wood surface too hard unless absolutely necessary.

To ensure long-lasting protection for your outdoor sauna, we recommend applying Outdoor Wood Wax Oil every six months for Fir wood, and once a year for Basswood, Mahogany, and Red cedar.

If the indoor sauna's wood surface appears visibly discolored, you can add the wood wax oil as needed.