Outexer Sauna Backrest – S-Shaped Hemlock
Outexer Sauna Backrest – S-Shaped Hemlock
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Free Shipping
5-Year Warranty
30-Day Return
Description
The Outexer Sauna Backrest T-20W is a must-have accessory for a more comfortable and supportive sauna experience. Its S-shaped ergonomic design fits the natural curve of the spine, effectively relieving back tension and improving sitting posture, even when sitting in the sauna for a long time.
Made of high-quality Canadian hemlock wood, it has a smooth surface without burrs, is durable, heat-resistant and skin-friendly, and perfectly matches the aesthetics and experience of your Outexer infrared sauna.
You can use it in all kinds of saunas, whether traditional or infrared saunas. Of course, it can be used as a headrest, neck pillow or additional seat support. Whether you want to improve your own sauna comfort or want to give it as a gift to sauna lovers, it is a very good choice.
Specifications
| Brand | Outexer Sauna |
| Product Dimensions | 38*5*50cm |
| Item Weight | 1.1KG |
| ASIN | B0BHNPJH5V |
| Item model number | T-20W |
Shipping & Return
Shipping
- Processing time: 1-3 business days.
- Delivery Time: 5–12 business days for standard items.
- Free shipping on all orders — fast, local dispatch from US warehouses via FedEx, DHL, CEVA, and UPS.
All orders are tracked online and delivered in discreet and impact-proof packaging.
Tips:
If the product is too large, it will be shipped in 2-3 courier waybills. Avoid squeezing and damage during transportation.
30-Day Free Return & Refund
- To initiate a return, please contact: support@outexer.com
FAQs
1. Are Outexer saunas low electromagnetic fields (EMF) and safe?
Yes. Our saunas feature low EMF heaters to ensure safe everyday use.
2. What kind of electrical outlet do I need?
Most single-person saunas can use a standard 120V/15A outlet. 2-3-person saunas typically require a 120V/20A outlet, and 4-person saunas may require a 240V outlet. Please check the product specifications for exact power requirements, or ask our support team.
3. What should I do if my sauna arrives damaged or with broken parts?
We're truly sorry if your sauna arrives with any damage. Here's what to do:
- Take clear photos of the damaged area and the outer packaging (especially if there are holes or signs of impact).
- Contact our customer support at Support@Outexer.com with your order number and photos.
- We will send a replacement part free of charge as soon as possible. There's no need to return the entire sauna.
We'll make things right—your satisfaction and safety are our top priority.
4. What is the typical operating temperature? How long does it take to heat up?
Most Outexer infrared saunas can reach a maximum temperature of 149°F (65°C), and the warm-up time is typically 15-25 minutes. The gentle far-infrared heat works effectively without overheating your space.
5. Are there any health benefits to infrared sauna therapy?
Infrared saunas are known for promoting detoxification, muscle recovery, stress relief, improved sleep, and improved circulation. If you have a medical condition, always consult your doctor before use.
Customer service: support@outexer.com
Tel: +1 (424) 205-4342
Videos
FAQ
We process orders in 1–3 business days, and shipping usually takes 5–12 business days. So you’ll have your sauna delivered in about 6–15 business days from your order.
Do you offer tracking?
Yes, a tracking number will be emailed to you once the order is shipped.
What if my package arrives damaged?
📌 Cause: The package may have been crushed or bumped during shipping.
💡 Action: Please take clear photos of the entire box, shipping label, and SKU label. Then, record a complete unboxing video (if necessary). If you discover any damaged parts inside the box, we will immediately ship the damaged parts free of charge or arrange compensation.
Yes. You can return the sauna to the location provided by our after-sales customer service team. Refunds will be issued as long as the sauna is returned within 30 days of purchase, unused, and in its original packaging.
Who pays for the return shipping?
If the return is due to a product defect, we will cover the cost. Otherwise, the customer will be responsible for return shipping fees.
How long will it take to receive my refund?
Before shipment: 3–5 business days.
After shipment: 7–10 business days after the returned item is received.
Yes, all Outexer saunas include a standard 5-year warranty. Feel confident in your purchase — our dedicated support team is always here for you.
What if a part arrives damaged?
Please contact us immediately (support@outexer.com). We will send you a free replacement part.
We carefully select high-quality woods, including Canadian hemlock, African okoume, Douglas fir, and spruce—selected for their excellent insulating properties, durability, and natural beauty.
Is it difficult to install?
Not at all. All of our saunas are prefabricated and can be assembled in 30-60 minutes using only basic tools.
Is the sauna well insulated and waterproof?
Yes. Each unit is tightly sealed and provides excellent insulation. Outdoor models are waterproof and weatherproof, protecting against rain, sun, and snow.
Is the structure stable? Will it wobble when you sit in it?
Our saunas feature reinforced frames, sturdy wall panels, and secure joints. When assembled correctly, they are very stable and will not wobble during use.
How do I care for and clean my sauna?
After each use, simply wipe the interior with a damp cloth. Avoid using harsh chemicals—mild soap and water will suffice. After a sauna session, leave the door slightly open to allow moisture to escape.
What power supply does the sauna require? Can it be plugged directly into a wall outlet?
Most of our indoor, single-person saunas use standard 120V and can be plugged into a regular household outlet. Some larger or outdoor models may require 220-240V—please check the product specifications for specific power requirements.
What are the health benefits of using a sauna?
Regular sauna use can help relieve muscle soreness and joint stiffness, improve circulation, promote detoxification, promote relaxation, moisturize the skin, and even improve sleep quality.
What are the health benefits of using a sauna?
Regular sauna use can help relieve muscle soreness and joint stiffness, improve circulation, promote detoxification, promote relaxation, moisturize the skin, and even improve sleep quality.